Pharmacy Market Research Questionnaire

Discover insights that help us build the most effective AI Voice Assistant for pharmacies.
Please complete the questionnaire below.

Pharmacy AI Test

Step 1 of 3 - Current Workflow & Pain Points

33%

About how many phone calls would you say your pharmacy receives in a typical day?(Required)

About how many of those calls go unanswered or to voicemail on a typical day?(Required)

What are most incoming calls about?(Required)

Prescription refills

Prescription status or pickup time

Store hours or basic information

Vaccine or appointment booking

Insurance or coverage questions

Speaking directly to a pharmacist

Other

Please Specify

Which phone-related tasks consume the most staff time?(Required)

Handling refill requests

Answering prescription status questions

Scheduling vaccines or appointments

Answering repetitive general questions

Transferring calls to the pharmacist

Following up on missed calls

Other

Please Specify

If accuracy and compliance were guaranteed, which tasks would you want automated first?(Required)

Refill requests

Prescription status updates

Pickup reminders

Vaccine booking

General information (hours, location, policies)

Outbound reminders or follow-ups

Other

Please Specify

What concerns you most about using AI for patient communication?(Required)

Accuracy of information

Compliance and regulatory risk

Patient trust or satisfaction

Escalation to a pharmacist when needed

Integration with existing systems

Cost

No major concerns

Other

Please Specify

Which pharmacy management system (PMS) do you currently use?(Required)

Kroll

PioneerRx

PharmaClik

McKesson

Other

Please Specify

If an AI voice system could reliably handle most administrative calls, how likely would you be to try it?(Required)

Very likely

Somewhat likely

Unsure

Unlikely

If this system saved your team significant time each month, what monthly price would feel reasonable to you?

Your Name

First Last

Your Email

Phone

Pharmacy Name

Pharmacy Address

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